Standard delivery
Standard UK delivery is FREE on all orders of £60 and over from Ann Arundell.
Delivery arrangements
Delivery Options Price Timing
Standard UK Delivery within 5 working days Free for all orders of £60 or over Delivery to UK mainland addresses: Monday to Saturday generally
7.30am -6pm, excluding public holidays
Standard UK Delivery within 5 working days £5.95 for all orders under £60 Delivery to UK mainland addresses: Monday to Saturday generally
7.30am -6pm, excluding public holidays
*Next Working Day UK delivery £9.95 Monday to Saturday 7.30am-6pm, excluding public holidays. Order by 7pm previous working day (Saturday 7pm for Monday deliveries, subject to availability).
* Please view delivery expectations below.
Deliveries to multiple addresses
If you’d like to have items sent to separate UK addresses, please complete a separate order for each address. A separate delivery charge will be made for each address.
International delivery
We now offer delivery of products from our website to international destinations. The countries currently served are in the list below.
Contact Us
Our service team can answer questions about the website, your orders and our delivery services. Please note though, that the team is English-speaking and can currently only respond to calls in English.
You can email us or call our customer service team, 7 days a week, 9am to 6pm (UK time) on +44 (0) 7760 546 762.
| Europe £7.50 per order | How long to deliver (working days Mon-Fri, excluding public holidays in those countries) |
|---|---|
| Belgium, France, Germany, Italy, Luxembourg, Netherlands | 2 - 6 |
| Austria, Republic of Cyprus, Denm | 3 - 7 |
| Czech Republic, Slovakia, Spain (mainland) | 4 - 7 |
| Estonia, Finland, Hungary, Latvia, Malta, Poland, Portugal, Slovenia, Sweden | 5 - 7 |
| Republic of Ireland, Lithuania, Norway, Romania | 6 - 8 |
| Bulgaria | 7 - 9 |
| Greece | 9 - 11 |
| Rest of the world £20 per order | |
| Singapore | 3 - 7 |
| Canada, USA | 4 - 11 |
| New Zealand, South Africa | 5 - 9 |
| Australia | 5 - 11 |
*Delivery Expectations
Places where delivery might take longer
There are a small number of postcodes, usually in remote rural areas, where we cannot guarantee delivery within our usual timescale if you have requested Next working day delivery. If you’ve requested this service and your order is going to a postcode listed below, please allow extra time for the item to arrive as shown. The table indicates the total timescale for delivery from the date you place the order, providing you do so by 3pm on a working day.
Standard delivery will not usually be affected and remains 3-5 working days.
Please note: working days exclude Saturdays, Sundays and public holidays.
| Postcodes | Earliest Delivery |
| AB42 | 2 days |
| HS1 - HS2 | 2 days |
| HS3 - HS9 | 3 days |
| IV21 - IV24 | 2 days |
| IV26 - IV28 | 2 days |
| IV40 | 2 days |
| IV41 - IV49 | 3 days |
| IV51 | 3 days |
| IV52 - IV54 | 2 days |
| IV55 - IV56 | 3 days |
| KA27 - KA28 | 2 days |
| KW11 - KW13 | 2 days |
| KW15 - KW16 | 2 days |
| KW17 | 3 days |
| KW5 | 2 days |
| PA20 | 2 days |
| PA24 - 27 | 2 days |
| PA33 | 2 days |
| PA34 | 3 days |
| PA36 | 2 days |
| PA40 | 2 days |
| PA41 - PA49 | 3 days |
| PA60 - PA78 | 3 days |
| PH30 - PH32 | 2 days |
| PH34 - PH41 | 2 days |
| PH42 - PH44 | 3 days |
| TR21 - TR22 | 4 days |
| TR23 | Deliveries Tues and Thurs only |
| TR24 - TR25 | 4 days |
| ZE1 - ZE3 | 2 days |
